FAQ
Yes. We guarantee discreet shipping on all orders. Your items will arrive in plain, unmarked packaging with no mention of “adult products” or “toys” on the box or shipping label.
Absolutely. All our products are made with high-quality, body-safe materials that comply with international safety standards. Many items are CE or RoHS certified, ensuring they are safe for intimate use.
We ship most orders within 24 hours of payment. Standard delivery usually takes 3–7 business days, depending on your location. You’ll receive a tracking number to follow your order status in real time.
We accept credit and debit cards, PayPal, and other secure payment methods. All transactions are encrypted to protect your privacy.
For health and hygiene reasons, adult toys cannot be returned once opened. However, if your product arrives defective or damaged, our adult toy return policy allows you to request a replacement or refund within 48 hours of delivery.
We provide a detailed Beginner’s Guide to Adult Toys on our website. You can also contact our support team for personalized recommendations based on your preferences.
Yes. Every order comes with a tracking number. You can check your shipment’s status anytime through the courier’s website or our order tracking page.
Do your products come with a warranty?
No. You can purchase as a guest. However, creating an account lets you save your order history, manage faster checkouts, and receive exclusive offers.
You can reach us via live chat, email, or phone. Our support team is trained to answer all questions with professionalism and respect for your privacy.